The CPF supports the CPD in many ways, and one of the most important is in funding supplemental training to help our police officers be able to do their job safely and effectively.
Today and tomorrow, the CPF is sponsoring a training class for officers entitled “Enhanced Communication Skills for Today’s Law Enforcement Officer.” In this class, officers work on strategies for “de-escalation” - which said another way, help officers reduce the need to use physical force or weapons when faced with tense encounters.
The increased service demands and scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used by police, criticism often abounds, especially if it is later discovered that there is little evidence of verbal de-escalation techniques employed by officers. This is particularly true when incident video and audio reviews are utilized. In some cases, the verbal actions of the public safety responders actually served to escalate the situation. Administrators are now asking, have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner?
Retired Chief of Police of Raleigh, NC, Harry P. Dolan, brings this important 2-day course to our Department. Course objective include:
· Improve officers’ verbal communications skills
· Diffuse potentially volatile verbal encounters
· Learn proven verbal abuse deflection and redirection techniques
· Develop techniques to help safeguard team members’ emotional and professional well-being
See the links for local news outlets NBC29, Newsplex, and The Daily Progress who covered the first day of training today.